1. Acceptance of Terms
 

By accessing and using Flock Forensics' services, you accept and agree to be bound by the terms and conditions of this agreement. If you do not agree to these terms, please do not use our services.
 

2. DNA Testing Services
 

Flock Forensics provides DNA sexing services for birds. Our services include:

• Feather DNA testing

• Eggshell membrane DNA testing

• Blood sample DNA testing

• DNA collection kits
   

While we maintain a 99.9% accuracy rate, no DNA testing method is 100% accurate. Results are provided for informational purposes and should not be the sole basis for breeding or other critical decisions.
 

3. Sample Submission
 

When submitting samples to Flock Forensics:

• Samples must be properly labeled and packaged

• Samples should be from legally owned birds

• Cross-contamination must be avoided

• Follow our collection guidelines for best results

• Samples that cannot be processed will not be refunded
   

4. Payment & Pricing
 

All prices are listed in USD. Payment is required at the time of ordering. We accept major credit cards and other payment methods as indicated on our website.

Prices are subject to change without notice. Current pricing will be displayed at the time of purchase.
 

5. Results Delivery
 

Results are typically delivered within 48 hours of sample receipt at our lab. Results will be sent to the email address provided at the time of ordering.

In cases where samples are of poor quality or insufficient quantity, we may request a new sample or issue a partial refund.
 

6. Refund Policy
 

Refunds may be issued in the following circumstances:

• Sample lost in transit (with tracking proof)

• Laboratory error (verified by our team)

• Unable to extract DNA from provided sample

Refunds are not provided for samples that fail due to improper collection, contamination, or insufficient sample material.
 

7. Privacy & Data Protection
 

We take your privacy seriously. Your personal information and test results are kept confidential and will not be shared with third parties without your consent.

Samples are disposed of after testing is complete unless you request otherwise.
 

8. Limitation of Liability
 

Flock Forensics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific service in question.
 

9. Changes to Terms
 

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.
 

10. Contact Information
 

For questions about these Terms & Conditions, please contact us:

Email: support@flockforensics.com